Resolving Norton VPN Not Working on Windows, Mac, iPhone: A Comprehensive Guide

Online privacy and security are of utmost importance. But when you face Norton VPN not working problems, your network security is threatened. Many Norton VPN users rely on this protective tool to protect their data and browse the internet securely. However, there may be instances where you encounter issues with Norton Secure VPN not working as expected.

You may wonder why is my Norton VPN not working. Actually, many people may encounter this issue, so it is common to see Norton VPN not working on Windows, Mac, or iPhone. Then, how to fix Norton VPN not working?

This article will delve into the potential reasons why Norton VPN not connecting and provide troubleshooting steps for Windows, Mac, and iPhone users. Additionally, you will get alternative solutions to build a VPN connection successfully. Read on to find your solution.

Before diving into the troubleshooting steps, it's essential to understand the possible reasons behind Norton VPN not working correctly. Here are some common causes:

Network Connectivity: Unstable network connections or weak Wi-Fi signals can hinder Norton VPN's performance.

Outdated Norton VPN Software: Running outdated versions of Norton VPN on your device can lead to compatibility issues and prevent it from working correctly.

Firewall or Antivirus Interference: Sometimes, firewalls or antivirus software may interfere with Norton VPN's functionality, resulting in connectivity problems.

Incorrect Configuration: If the VPN settings are misconfigured or improperly set up, it can cause Norton VPN to fail to connect.

Now that you have outlined some potential reasons, let's move on to troubleshooting Norton VPN not working and connection issues on different devices.

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For those who are experiencing Norton VPN connectivity problems on Windows 11, 10, or other systems, follow these steps to resolve the issue:

Solution 1. Check network connectivity on your Windows 11 or Windows 10 computer:

Ensure that you have a stable internet connection. You can restart your modem/router and try reconnecting to Norton VPN. If there is no exception, then try to restart your computer and reconnect Norton VPN again.

Solution 2. Update the Norton VPN app

Make sure you have the latest version of Norton VPN installed on your Windows device. If not, check for updates and install it.

Solution 3. Disable Firewall and Antivirus temporarily

Temporarily disable the firewall or antivirus software on your device and check if Norton VPN starts working. If it does, configure the firewall/antivirus settings to allow Norton VPN traffic.

Solution 4. Reset TCP/IP Stack

Resetting the TCP/IP stack can help resolve network-related issues. Open Command Prompt as an administrator and enter the following commands one by one:

• netsh int ip reset

• netsh winsock reset

After executing the commands, restart your computer and check if Norton VPN works.

Solution 5. Reinstall Norton VPN

If the previous steps didn't resolve the issue, you can uninstall Norton VPN and redownload & reinstall it from the official Norton website.

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For those who are encountering Norton VPN not working or more connectivity problems on your Mac, try the following troubleshooting steps:

Solution 1. Check Network Connectivity

Verify that your internet connection is stable and functioning correctly. Restart your modem/router and attempt to reconnect to Norton VPN.

Soltuion 2. Update Norton VPN Mac app

Like checking on Windows, you should also ensure that you have the most recent version of Norton VPN installed on your Mac.

Solution 3. Reset PRAM and SMC

Resetting the PRAM (Parameter Random Access Memory) and SMC (System Management Controller) can help resolve various hardware-related issues. Refer to Apple's support documentation for instructions on how to reset PRAM and SMC.

Solution 4. Disable Firewall

Likewise, temporarily disable the built-in firewall on your Mac and see if Norton VPN starts working.

Solution 5. Remove VPN Configuration

Go to System Preferences > Network > VPN and remove the existing Norton VPN configuration. Then, add a new VPN configuration and input the correct settings provided by Norton.

Solution 6. Reinstall Norton VPN

If all else fails, uninstall Norton VPN from your Mac and reinstall it from the official Norton website.

Also Read: How to Use VPN Super Unlimited Proxy >>

If you're experiencing Norton VPN issues on your iPhone, try the following troubleshooting steps:

Step 1. Check the network connectivity

Ensure that your iPhone has a stable internet connection. Disable and re-enable Wi-Fi or cellular data to reset the network connection.

Step 2. Update Norton VPN version on your device

Visit the App Store and check if there are updates available for Norton VPN. Install any pending updates to ensure you have the latest version.

Step 3. Restart your iPhone

Sometimes, a simple restart can resolve minor software glitches. Restart your iPhone and try connecting to Norton VPN again.

Step 4. Reset network Settings

Go to Settings > General > Reset > Reset Network Settings. This will reset all network-related settings on your iPhone, including VPN configurations. Set up Norton VPN again after the reset.

Step 5. Uninstall and Reinstall Norton VPN App

If none of the above steps work, uninstall Norton VPN from your iPhone and reinstall it from the App Store.

You May Need: How to Share VPN Hotspot on iPhone >>

If you continue to experience difficulties with Norton VPN not connecting on your device, there is one ultimate solution to fix this issue - use an alternative VPN. Trying a different VPN, especially a free VPN to temporarily replace Norton VPN, is the quickest way to fix VPN connection issues.

Most free VPNs are untrustworthy, but the free iTop VPN app has a good network connection and robust encryption, strict 0 log policy, and powerful VPN unblock ability, making it an ideal alternative to Norton VPN. It supports unblock Netflix libraries and more streaming platforms and allows torrenting on most servers. It’s not a simple free VPN for live streaming, there is also a pro version you can upgrade to, which will bring you more convenience like block ads, dedicated IP, faster speeds, etc.

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In order to solve your problem as quickly as possible, you are recommended to download and try out this free VPN for Windows, Mac, and mobile. It’s found to be one of the best free VPNs on the market right now.

Here are 3 steps about how to fix Norton VPN not working by using iTop VPN as an alternative:

Step 1: Quit Norton Secure VPN

Step 2: Get and Install iTop VPN

Download iTop VPN, open the downloaded file and follow the installation instructions.

Step 3. Launch iTop VPN

You can directly use it without login. If you want to use it for a long time, you can create an account or log in to an existing one.

Step 4: Connect to a VPN server

Choose a VPN server location from the list provided by iTop VPN, like a free server from the United States, click the "Connect" button to establish a VPN connection.

When connected, you can open TikTok, Netflix, or other apps or sites that need a VPN connection to verify whether you are connected to the VPN on your device.

The Bottom Line

Ensuring a secure and uninterrupted VPN connection is crucial for maintaining your online privacy. If you face Norton VPN not working issues on Windows, Mac, or iPhone devices, follow the troubleshooting steps outlined in this article. By checking network connectivity, updating the software, adjusting firewall settings, and reinstalling Norton VPN if necessary, you should be able to resolve most connection problems.

Remember, if Norton VPN connectivity issues persist even after troubleshooting, considering alternative VPN solutions, like iTop VPN, or reaching out to Norton's customer support can help you find a resolution.

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