How to to Fix FaceTime Not Working on iPhone and Mac with 12+ Methods

As an important video calling tool, FaceTime provides an intuitive, face-to-face communication method, enabling people far away to meet, communicate and share important moments with each other. Usually used on iPhone and Mac, with the former used more. FaceTime makes it possible for people to have real-time visual communication with family, friends, and colleagues and enables remote workers to conduct face-to-face business meetings, academic discussions, and team collaboration. No matter where you are, FaceTime can quickly establish a connection between people, saving time and cost. However, when FaceTime not working on iPhone, it brings inconvenience and distress to people.

FaceTime not working may lead people to not make scheduled video conferences or important interviews, which can affect their job opportunities and career advancement. Make those who rely on FaceTime to keep in touch with friends and family feel isolated and lost. For remote workers and educators, FaceTime not working on iPhone or Mac would cause failed real-time collaboration and teaching, hindering work and learning. Then, how to fix FaceTime not working on iPhone 13, 12, 11, and before? 

Here are 12 solutions you can try to fix FaceTime not working on your iPhone:

1. Check Your Internet Connection

Make sure that your iPhone has a stable and reliable internet connection, no matter whether you are using Wi-Fi or cellular data. Poor connectivity can cause FaceTime issues.

2. Update iOS

Check if your iPhone is running the latest version of iOS or not, currently, the newest is iOS 16.4.1. Update your iPhone system if there are any available updates.

3. Enable FaceTime

Verify that FaceTime is enabled on your iPhone. Go to Settings > FaceTime and toggle the switch to enable it.

4. Check Date and Time Settings

Ensure that your iPhone's date and time are set correctly. Incorrect date and time settings can cause FaceTime to malfunction. Go to Settings > General > Date & Time and enable Set Automatically.

5. Sign out and Sign Back in

Try signing out of your Apple ID associated with FaceTime and then sign back in. Go to "Settings" > "FaceTime" > "Apple ID" and tap on your ID to sign out. Afterward, sign back in with your Apple ID credentials.

Also Read: How to Share VPN Over Hotspot on iPhone >>

6. Restart FaceTime

Force quit the FaceTime app and reopen it. 

7. Reset Network Settings

Resetting network settings can sometimes resolve connectivity-related issues. You can follow Settings > General > Reset > Reset Network Settings. Notice that this will remove your saved Wi-Fi passwords, so make sure to have them handy.

8. Confirm If FaceTime Works in Your Current Country

FaceTime isn’t available worldwide. Your FaceTime will not work when you travel or move to a country that is not supported by FaceTime.

Refer to Apple's carrier support page to determine if FaceTime is supported in your country with your cellular carrier. In the event that FaceTime is not accessible in your current location, you can consider using a FaceTime VPN on your iPhone as a workaround to bypass these restrictions.

9. Test and Turn on the Camera and Microphone on Your Device

When you are on a FaceTime call but people are unable to see or hear you, it could be due to issues with the camera or microphones on your device. Alternatively, it might be because you have disabled the camera or microphone for that FaceTime call. To address this, perform a test first to ensure that the camera and microphone are functioning properly, and then make sure they are enabled for the FaceTime call.

10. Disable or Change VPN or Proxy

If you're using a VPN or proxy on your iPhone, try disabling it temporarily as it may interfere with FaceTime. Go to Settings > VPN or General, and then toggle the switch to disable it.

If disabling VPN is not working, you can try to change to a FaceTime VPN. For this tutorial, please move to the next part directly.

11. Contact Apple Support

After trying out all the above solutions, but the issue is still there, then you are advised to reach out to Apple Support for further assistance. They can provide specific troubleshooting steps or advise on potential hardware issues if necessary.

12. Switch to an Alternative If FaceTime Still Not Working

By following the troubleshooting tips provided earlier, you should be able to resolve nearly every FaceTime issue. However, if FaceTime continues to have problems, you can consider using alternative applications. There are numerous video conferencing apps available as substitutes for FaceTime, such as Zoom, Skype, WhatsApp, and Telegram. 

Using a FaceTime VPN can offer an additional solution to fix FaceTime not working on your iPhone. A FaceTime VPN can be helpful in a few ways. 

• When FaceTime is restricted or blocked in your current location or by your internet service provider, a VPN can help bypass these limitations by routing your internet traffic through a different server in a different location where FaceTime is accessible. This allows you to establish a FaceTime connection even in areas where it may be blocked. 

• A FaceTime VPN can enhance your online privacy and security by encrypting your internet traffic, preventing unauthorized access to your conversations and data. It is recommended to use FaceTime on public Wi-Fi networks with a free VPN, as it adds an extra layer of protection against potential cyber threats. 

However, not all VPNs in the market are equally effective for FaceTime, so it's recommended to choose a reliable and reputable VPN service that explicitly supports FaceTime usage. iTop VPN for iOS is the safe VPN you can trust in.

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Main Features of FaceTime VPN - iTop VPN

100+ Countries for FaceTime to Bypass Geo-blocking

iTop VPN offers a vast network of servers in over 100 countries, allowing you to access FaceTime and bypass geo-blocking restrictions from virtually anywhere in the world.

Stable and Secure FaceTime VPN

With iTop VPN, you can enjoy a stable and secure FaceTime experience. This most secure VPN ensures a reliable connection, minimizing buffering or interruptions during your FaceTime calls, while also encrypting your data for enhanced privacy and security.

Dedicated Servers for Social Platforms

iTop VPN provides dedicated servers optimized for social platforms. These servers are designed to offer fast and reliable connections specifically tailored for seamless communication on social media platforms. It also offers dedicated VPNs for streaming, gaming, and downloading.

Strengthen Network Connection

iTop VPN helps strengthen your network connection by providing optimized routes and reducing latency. This ensures a smoother FaceTime experience, even in areas with weak or congested internet connections.

Wide Compatibility

iTop VPN is compatible with various devices and operating systems, including iOS for iPhones and iPads, Windows, and Macs as well. You can add VPN to iOS Control Center for quick access. Whether you're using FaceTime on your iPhone, iPad, or other compatible devices, iTop VPN can be easily installed and used to enhance your FaceTime connection.

How to Use a FaceTime VPN

Step 1. Get iTop VPN for Mac on your computer.

Step 2. After launching the VPN app, you'll see a list of available server locations. Choose a server that is located in a region where FaceTime is accessible like the US. 

Step 3. With the VPN connection established, then open your FaceTime app and make your FaceTime call.

Once you've launched FaceTime, you can use it as you normally would. The FaceTimeVPN may fix your FaceTime not working on iPhone, which, at the same time, will also encrypt your internet traffic, protecting your communication and making it difficult for anyone to eavesdrop on your conversations or monitor your activities. More than using a FaceTime VPN to fix this issue, you can also use VPN to buy cheaper TikTok coins, unblock restricted content, enjoy high speed on PC, experience better gaming, and more.

Since FaceTime not working also happens on Mac occasionally, this guide also summarizes the solution for you to fix FaceTime not working on your Mac, Macbook, and iMac.

1. Check the FaceTime server status

Visit the Apple System Status website to verify if there are any ongoing issues with your FaceTime on Mac. If there is a server problem, you may need to wait until it's resolved.

2. Update macOS

3. Ensure that your Mac has a stable and reliable internet connection. 

4. Enable FaceTime in iCloud settings.

5. Sign out and sign back into FaceTime.

6. Reset FaceTime settings.

7. Check date and time settings.

8. Disable firewall or antivirus.

9. Sometimes, a simple restart can resolve temporary software glitches. Restart your Mac and try launching FaceTime again.

Conclusion 

Experiencing issues with FaceTime not working on iPhone can be frustrating, but the solutions shared above you can try out and get FaceTime up and running again. These troubleshooting tips can help resolve common problems. You should first ensure that your device is updated, your network connection is stable, and your FaceTime settings are correctly configured. If all else fails, reaching out to Apple Support can provide further guidance. Last, do not hesitate to try out a FaceTime VPN. Sometimes, with a bit of attempt, you can solve this issue and continue enjoying seamless FaceTime conversations with your loved ones.