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Having problems with Amazon Prime not working with VPN? This article will explore the reasons and give you best ways to fix VPN not working on Amazon Prime!
Amazon Prime Video is one of the most popular streaming platforms in the world, offering more than 8,000 movies and 2,000 TV shows, it is the platform of choice for many video lovers to watch old and new videos. However, Amazon Prime is not available in every country and region, so many users need a VPN to access Amazon Prime Video.
Unfortunately, Amazon Prime will detect and block you from using a VPN, and you'll likely receive an error message such as, “Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again.” That can be really frustrating. But don't worry, this article will take you on a journey to discover why Amazon Prime not working with VPN and help you fix it!
Before fixing the problem, we need to figure out the reasons why VPN not working on Amazon Prime. In simple words, the most essential reason is that Amazon Prime doesn't support users using a free VPN to change location in order to access it, and that's why the error message appears due to various circumstances.
The issue is tied to broadcast rights, as content creators decide which countries and regions their videos can be broadcast in, and Amazon needs to buy the rights to broadcast the videos from them. In other words, Amazon Prime doesn't have the right to broadcast all of its content around the world, and if it violates its copyright and broadcasting agreements with content creators, it will face high liquidated damages. And VPNs can break geographic restrictions, so Amazon tries to block the access of VPNs.
Despite not being allowed, the love of movies and TV still drives many users to take a glimpse of Amazon Prime with the help of a VPN. However, it's quite possible that you've been able to access it successfully, but all of a sudden, Amazon Prime VPN not working and error messages start popping up. This is often related to the VPN you are using or apps like browsers, and here are some common causes:
The VPN server you're connecting to is overcrowded and performance is degraded, so it's more likely to be detected and blocked by Amazon Prime.
Browser cookies reveal your real location. Amazon Prime may detect your real location through cookies and block your access.
The VPN you are using lacks DNS leakage protection, and DNS leakage further leads to the exposure of your IP address, which may be detected by Amazon Prime and limit your access.
The firewall or antivirus software you are using may be affecting the performance of the VPN and interfering with the VPN connection, resulting in a ban from Amazon Prime.
VPN is unable to complete the task. There may be an issue with your VPN's performance that prevents it from completing the task of unlocking Amazon Prime.
The five situations mentioned above are often the culprits for Amazon Prime not working with VPN. All you need is to find out how to fix them, and we'll provide 8 effective fixes next.
Sometimes, you change the IP address using a VPN but do not change the country where your Amazon account is located, which may also cause Amazon Prime not working with VPN. So please try to change the country in your account.
One way Amazon Prime checks for a VPN is by IP address. When you connect to a very crowded server, you're using an IP with tons of users at the same time, which will make you more vulnerable to exposure. You can try again with a different server.
As mentioned above, the information stored in cookies in your browser is likely to lead to the exposure of your information, so clear it and try again, here is how to clear cookies in Google Chrome for your reference:
Step 1: Open Google Chrome and click on the three dots in the upper right corner.
Step 2: Click on Clear browsing data..., or go this way: Settings > Privacy and security.
Step 3: In the Time range column, scroll down and select All time.
Step 4: Select Cookies and other sites data as well as Cached image and files, then click Clear data.
To avoid DNS caching from leaking your location information, you can turn on DNS leak protection in your VPN.
The DNS cache stores your recently visited domain names as well as IP addresses, which helps to speed up web browsing, but at the same time, it can cause your actual address to be detected by Amazon Prime. When your Amazon Prime doesn't work with a VPN, your DNS is likely to have been compromised, so you can try flushing it.
Step 1: Press Win+R and type cmd to run Command Prompt
Step 2: Type ipconfig/flushdns and press Enter. The screen will display "Successfully flushed the DNS resolver cache".
Protocol is the core of VPN, there are many common protocols in the market, such as UDP, HTTP, etc. Different protocols work in different ways, you can switch to different protocols in the settings to connect and check if it works.
Firewall software is likely to interrupt your VPN connection, causing Amazon Prime VPN not working. You can temporarily disable the firewall and visit Amazon Prime again to check if it is successful. If it works, you can add your VPN to the firewall's whitelist.
If none of the above efforts can help you solve the problem of Amazon Prime not working with a VPN, it is likely that your current VPN is underperforming. You can switch to a better VPN for streaming, and a better service will give you a better experience.
When your VPN doesn't cut it but you don't know which one to switch to, go for iTop VPN, it won't let you down. When it comes to unlocking content, internet speeds and privacy protection, iTop VPN is no slouch. With 1800+ servers located around the world, and dedicated servers for streaming platforms like Netflix, Disney+, and more, iTop VPN is one of the best streaming VPNs in the industry.
Moreover, iTop VPN adopts the industry's top-notch AES-256 encryption and comes with a bunch of privacy protection features, so that your data and information are always under the tightest protection. It's safe to say that iTop VPN for Windows is definitely your best choice to solve the problem of Amazon Prime not working with VPN. Let's take a look at the top-notch experience that iTop brings to you:
Top Amazon Prime VPN for Free: One of the most amazing things about iTop VPN is that it is always free. This top provider gives users the opportunity to experience it for free, and you don't even need to sign up to watch Prime Video without any trouble.
Powerful Helper for Unlocking Streaming: Numerous high-quality servers give this free VPN the ability to unlock any streaming media. With it, restrictions will cease to exist for you, and to watch Amazon Prime Video, or Netflix and Pluto, etc., just connect.
Lightning Speed, Flowing View: iTop understands how important speed is to its users, so it's committed to delivering the fastest speeds as well. Whether you're streaming or gaming, you won't suffer from lag. If your ISP throttles you, iTop VPN can also stop it for you.
Full Privacy Protection Features: Worried that the exposure of DNS information and IP address makes the VPN not working on Amazon Prime? iTop VPN is equipped with a variety of security features such as DNS Protection, Kill Switch and IP Configure, so information leakage will no longer exist.
How to Use the Amazon Prime Video VPN in Simple Steps
Step 1: Click the button below to download and install iTop VPN on your computer.
Step 2: After installation, go to iTop VPN and click Connect on the homepage to connect. You can also choose different countries or streaming dedicated servers through the left column.
Step 3: After clicking Connect, wait for a few seconds to connect to the server and the homepage will show your connection information. Now you can return to the webpage to check if the Amazon Prime VPN error is solved.
Generally speaking, it is legal to use a VPN to watch videos in Amazon Prime from some countries that do not have access to Amazon Prime. This is because most countries do not restrict the use of VPNs by their citizens.
However, it does violate Amazon's terms of use, which require users not to use any technology to mask their personal location. However, there is no precedent for Amazon to penalize VPN users for using them.
Conclusion
After reading this article, it is believed that Amazon Prime not working with VPN is no longer a challenge for you. However, no matter whether you are blocked or not, you should consider using a VPN. A great VPN will not only help you successfully unlock various streaming media such as Amazon Prime, but will also keep your data safe while you are enjoying a great movie. Don't hesitate to download iTop VPN, this free unlimited VPN for PC will be your best haul in 2024.
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